Marketplace for Partners

Guides for Partners selling Brand products through Rokt Catalog, grouped as they were in the Rokt Catalog Help Center.

Getting Started

• Using the Reports and Insights page
• Using the Proposals page
• Using your Inbox
• Inviting Brands to partner with you
• Managing your Brands page
• Navigating your Partner Overview page
• Onboarding to Catalog as a Partner on Shopify
• Onboarding to Catalog as a Partner on WooCommerce
• Catalog and your ERP
• Account settings
• Drafting a proposal
• Enabling dynamic shipping on Shopify and Shopify Basic plans

Payments & Taxes

• Getting paid as a Partner
• Adding your payment method
• How taxes work with Catalog
• Tracking past payments

Orders & Shipping

• Using the Orders page
• Quick guide to Partner operations
• Fulfillment insights
• What are the shipping terms I can choose on Catalog?
• Setting up shipping
• Order forwarding delay
• How do customers receive order updates?
• Order fulfillment

Returns, Refunds & Cancellations

• How returns work on Catalog
• Canceling Catalog orders
• Processing refunds

Managing Products

• Using the Inventory page
• Product status for unavailable items
• Sample requests
• Inventory alerts
• Discounting products with Catalog
• Find products that ship free
• Transferring product reviews
• Renegotiating commission
• How Pre-Approved works
• How is Brand inventory tracked?

Best Practices & FAQ

• How Catalog handles customer shipping information for order fulfillment
• Uninstalling Catalog on Shopify
• Adding additional team members
• How can I contact a Brand?
• How to partner with Brands