Rokt glossary
Review definitions for common ecommerce, marketing, and Rokt-specific terms.
A
Advertiser
Companies that create campaigns and drive customer acquisition using Rokt Ads.
Advertiser and provider data
Data provided by Rokt’s Advertiser or Provider clients to (for example) confirm conversions or suppression/exclusion lists.
AOV
Average order value. Measures AOV for either click-thru acquisitions or conversions. AOV = Total click-thru (acquisitions or conversions) / Number of (acquisitions or conversions) that included that amount.
Attribution window
The maximum period of time that may elapse between a campaign event and conversion, in order for the conversion to be attributed to a Rokt campaign.
Audience
A group of users you want to target with offers from a campaign based on targeting criteria such as gender, age, and location.
B
Bid price
The amount an advertiser is prepared to pay for a referral on the Rokt platform for a particular target audience.
Billing type
The event that causes an advertiser to incur spend on the Rokt platform. The most common billing type is cost per referral, meaning spend is incurred when Rokt generates a referral for the advertiser.
Budget Optimization
Budget Optimization is a tool developed by Rokt to help efficiently manage spend throughout a budget period. It adjusts an advertiser’s bid based on predicted transaction volumes and the allocated budget. This prevents the advertiser’s budget from exhausting too early, and can capitalize on potentially more cost-effective impressions and referrals later in the period.
C
Campaign
A collection of audiences and creatives that share the same marketing objective and draw from the same budget.
Campaign controls
A way for partners to select the types of campaigns that should show on their site, including eligible campaign strategies and objectives.
Campaign objective
The intended outcome of a positive interaction with a campaign. Common objectives include: visiting a website, installing an application, or signing up to an email list.
Campaign policies
The policies with which Rokt Ads and Ecommerce clients, when using Rokt’s Services, are directed to comply by Rokt as published at https://policies.rokt.com including any future policies as adopted by Rokt from time to time.
Campaign strategy
Where the offers of a campaign can show: on one’s own site or on third-party sites from the Rokt partner network.
Cart conversion rate
Measure of the number of Carts Created compared to the number of carts that progressed to a successful purchase.
Cart item purchases
Total number of add-to-cart campaign items purchased.
Click thru acquisitions
The number of acquisitions (first conversions) for customers based on the day the impressions occurred.
Click-thru acquisition (conv. time)
The number of acquisitions (first conversions) for customers based on the day the acquisitions occurred. This is not a recommended measure of campaign performance.
Click-thru acquisition amount fill rate
The percentage of attributed click-thru acquisitions with conversion value. Total click-thru acquisition amount, ROAS (click-thru acquisitions) and AOV (click-thru acquisitions) will not be displayed when the fill rate is below 70%.
Click thru conversion
A total count of conversions for customers based on the day the referrals occurred.
Click thru conversion (conv. time)
A total count of conversions for customers based on the day the conversions occurred. This is not a recommended measure of campaign performance.
Conversions
When a customer fulfills an offer from the Rokt network.
Conversion amount fill rate
The percentage of attributed click-thru conversions with conversion value. Total conversion amount, ROAS (conversions) and AOV (conversions) will not be displayed when the fill rate is below 70%.
Conversion attribution
The process of associating campaign events to advertiser conversions.
Cost per acquisition (CPA)
The amount an advertiser pays for each customer that converts as a result of viewing an offer.
Cost per impression (CPI)
Measures the Cost incurred by a Advertiser for each Impression generated.
Cost per referral (CPR)
The amount an advertiser pays for each customer that positively engages with an offer.
Creative
An offer that you present to customers. It includes the offer copy (your message) and the responses (actions that the customer can take, including at least one positive option and one negative option). Depending on the type of campaign and the placements, it can also include additional settings, such as a destination URL for traffic campaigns.
Creative Experiments
A tool used by partners to test different page variants and customer experiences.
Customer
'End customer' as defined in the Partner Agreement.
D
Derived data
Data Rokt captures from interactions of customers with Rokt placements.
E
Embedded placement
A placement associated to an HTML element on a partner's site that renders natively as a part of the page.
Engagement rate
The percentage of customers that engaged either positively or negatively with an offer.
F
Flutter SDK
A software development kit that enables Rokt advertisers to record in-app conversions, and partners to display in-app placements within Flutter applications.
G
Gross cost
Cost incurred inclusive of agency commissions.
H
Hashed email address
A hashed email address is a digital identifer that can be used to uniquely recognize a customer online, while maintaining their anonymity. Hashed email address is created by applying a hashing algorithm, like SHA-256, to a regular customer email address. The output is a fully anonymized string of characters that ecommerce companies like Rokt can use to identify a customer.
I
Impression
Occurs when a page or an element on the page (e.g., variant, placement, offer) completes loading and is visible to a customer.
Incrementality
A Rokt tool that creates a control group to calculate the number of customers who would have converted even without seeing a Rokt offer. Incrementality can tell you how much incremental lift Rokt brings to your advertising activities.
iOS SDK
A software development kit that enables Rokt advertisers to record in-app conversions and partners to display in-app placements within native iOS applications.
M
Marketplace
Rokt's network of premium publishers (or partners) where third-party offers are displayed.
Marketplace controls
A way for partners to control the types of advertisers (by industry or domain name) that are eligible to show on their site.
Multipage application
A web application (or website) that unloads each page between navigations and reloads all resources again when arriving on the next page.
N
Non-transactional
Pages or placements that are not part of a typical transaction flow, for example a customer profile or newsletter sign-up confirmation page.
Nurture Journey
A series of email or SMS messages delivered after a customer positively engages with an offer. A Nurture Journey can be used to remind customers of the offer and drive them toward conversion.
O
Offer
The value to the customer as advertised by a creative.
Overlay placement
A placement that displays offers by rendering over a partner's native page content.
P
Page
Defined by partners to represent different stages of the Transaction Journey. Example page types include upsell, payment, shipping, and confirmation.
Page Experiments
A tool used by advertisers to run controlled A/B tests to compare the performance of different creatives.
Page variant
The combination of placements for a particular page. A page variant could also indicate a version of a page with no placements. Partners can define multiple page variants, and Rokt can select best page variant for each customer to maximize the partner’s objectives.
Partner
Ecommerce companies that use Rokt Ecommerce on their sites or apps to display third-party offers or drive customer engagement.
Partner Data
Any data on a customer held by the Rokt Ecommerce client, which the client chooses to integrate with Rokt.
Personally identifiable information (PII)
Data points that can be used to identify a customer. Examples include customer name, email, or phone number.
Placement
An element on your page used for displaying offers to a customer on your site.
Position
The order in which offers are displayed within a placement. Each placement can have one or more positions, as defined by the partner.
Positive placement engagements
A count of placements where a user has interacted (clicked) with positive response button/s.
Positive placement engagement rate
A Rate for the number of Placement Impressions that resulted in at least one referral (Positive Placement Engagement).
Pricing strategy
The strategy that a campaign uses to bid for placement during an auction. Rokt offers two pricing strategies: manual and Smart Bidding.
Q
Quality Score
Rokt’s rating of the relevance and expected value of a campaign to a partner. Quality Score is a combination of maximum bid price and expected engagement rate, and determines the winner of the auction.
Quality consent
Customer consent obtained where it is clear what the offer is, who it is from, and what will happen next, e.g., the customer will receive a coupon via email.
R
React Native SDK
A software development kit that enables Rokt advertisers to record in-app conversions, and partners to display in-app placements within React Native applications.
Referral
A positive outcome of a customer's interaction with an offer. For example, the customer opts in to subscribing to an email list, downloading a mobile app, or being directed to a website.
Referral rate
The rate at which customers engage with the offer of your Campaign. It displays the number of Referrals as a percentage of Impressions.
Referrals per transaction
Measures the number of referrals generated per transaction.
ROAS
Return on Ad Spend (ROAS) is an estimate when click-thru acquisition or conversion amount fill rate is less than 100%. In this case, amount averaging is used to account for attributed conversions that did not include the associated amount. ROAS = Total (click-thru acquisition or conversion amount) or estimated total conversion amount / Gross cost x 100.
Rokt Ads
An exclusive performance advertising channel that captures the full attention of consumers at a critical moment in every buying journey: right after they’ve just completed a purchase on a leading ecommerce site, still with their credit card in hand.
Rokt Ecommerce
A product that partners can use to generate additional revenue by showing third-party acquisition offers. Rokt Ecommerce also offers the ability for partners to run internal campaigns to drive customer engagement.
Rokt Ecommerce Shopify application
Rokt’s Shopify application that allows Shopify store owners to become Rokt partners and monetize their confirmation page by showing Rokt placements.
Rokt Tracking ID
A unique identifier that can be used for conversion attribution in place of email or phone number. The Rokt Tracking ID is generated when a customer accepts an offer; the advertiser can then provide the tracking ID to Rokt when a customer converts to close the attribution loop.
RPM
Measures the revenue generated per 1000 Placement Impressions. This metric takes into account the influences to value from the point where placement is successfully rendered.
RPP
Revenue per purchase. Measures revenue generated per Purchase completed by a user.
RPT
Revenue per transaction. Measures the revenue generated per Transaction completed by a user.
S
SPA
Single page application. A web application (or website) that dynamically rewrites a single web page to facilitate page transitions.
Smart Bidding
A machine learning tool that adjusts bid prices based on an individual customer’s predicted conversion rate, order value, or incremental conversion rate.
T
Total click thru acquisition amount
The total cumulative amount of the click-thru acquisitions (e.g. total order amount).
Total conversion amount
The total cumulative amount of the click-thru conversions (e.g., total order amount).
Transaction
The outcome of a Transaction Journey. For most ecommerce sites, the transaction is a purchase, but it depends on the product or service provided by the partner.
Transaction Journey
A predetermined sequence of customer interactions on a partner's website or application that take place throughout one experience or during a given time frame.
V
VPT
Value per transaction. The value Rokt adds to a partner's transaction, taking into account ancillary revenue, average order value, and customer lifetime value.
Vertical
A way of categorizing similar companies based on industry or service provided. Verticals are used by partners to control what types of offers are eligible to be displayed, and by advertisers to specify what types of partner sites their creatives should display on.
W
Web SDK
Rokt's suite of tools for integrating on a partner's site. Also used by advertisers for conversion attribution.
WebView SDK
An addition to the Rokt Web SDK that allows Rokt-related traffic links to be handled correctly inside hybrid mobile web applications.